Terms & Conditions
Please read these Terms & Conditions carefully before using our website and services. By accessing or using our website and services, you agree to be bound by these Terms & Conditions.
1. Acceptance of Terms:
By accessing and using [Clinic Name]'s website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you may not access or use our website and services.
2. Use of the Website:
You agree to use our website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. You are prohibited from using our website to transmit any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
3. Services Offered:
[Clinic Name] offers a range of medical services, including but not limited to:
- General consultations
- Specialist care
- Telemedicine (virtual consultations)
- Lab tests
- Online sale of medical products (vitamins, supplements, first-aid kits)
We reserve the right to modify or discontinue any service at any time without notice.
4. Telemedicine Services:
- Virtual Consultations: Our telemedicine feature allows you to book and pay for video consultations instantly through integrated payment gateways (e.g., Stripe, PayPal). Appointments can also be scheduled via Google Calendar.
- HIPAA/GDPR Compliance: We utilize secure video call functionality (e.g., Zoom API, Jitsi, or similar) that is compliant with applicable data privacy regulations such as HIPAA and GDPR to ensure the confidentiality and security of your health information.
- Disclaimer: Telemedicine services are provided at the discretion of the healthcare provider and may not be suitable for all medical conditions. In cases requiring in-person examination or emergency care, you should seek appropriate medical attention.
5. Online Store:
- Product Information: We strive to provide accurate descriptions, images, and prices for all medical products listed in our online store. However, we do not warrant that the product information is complete, accurate, or error-free.
- Pricing and Payment: All prices are listed in [Currency] and are subject to change without notice. Payments are processed securely through integrated payment gateways (e.g., Stripe, PayPal).
- Orders and Shipping: Placing an order through our online store constitutes an offer to purchase the products. We reserve the right to accept or reject your order. Shipping costs and delivery times may vary depending on your location.
- Returns and Refunds: Our return and refund policy for online purchases is outlined [Link to your Return/Refund Policy, if applicable].
6. Intellectual Property:
The content, design, graphics, logos, and other materials on our website are owned by or licensed to [Clinic Name] and are protected by copyright, trademarks, and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any content from our website without our prior written consent.
7. User Accounts (If Applicable):
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized access to or use of your account.
8. Links to Third-Party Websites:
Our website may contain links to third-party websites that are not owned or controlled by [Clinic Name]. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that [Clinic Name] shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites.
9. Disclaimer of Warranties:
Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. [Clinic Name] does not warrant that our website or services will be uninterrupted, error-free, or secure.
10. Limitation of Liability:
To the fullest extent permitted by applicable law, [Clinic Name] shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages (including, without limitation, damages for loss of profits, data, use, goodwill, or other intangible losses) arising out of or relating to your use of or inability to use our website or services, even if [Clinic Name] has been advised of the possibility of such damages.
11. Indemnification:
You agree to indemnify, defend, and hold harmless [Clinic Name], its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms & Conditions or your use of our website and services.
12. Governing Law:
These Terms & Conditions shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.
13. Changes to These Terms & Conditions:
We reserve the right to modify or revise these Terms & Conditions at any time without notice. By continuing to access or use our website and services after any such changes, you agree to be bound by the revised Terms & Conditions. It is your responsibility to review these Terms & Conditions periodically for updates.
14. Contact Us:
If you have any questions about these Terms & Conditions, please contact us at:
[Clinic Name] [Clinic Address] [Clinic Phone Number] [Clinic Email Address]
Last Updated: [Date]